FREQUENTLY ASKED QUESTIONS (FAQS)
FREQUENTLY ASKED QUESTIONS (FAQS)
SCAFFOLD RENTALS:
Who determines the scaffold parts and accessories that is needed for my Project?
We encourage customers to establish their requirement, what types and parts of scaffold that they want to rent. We can then advise on the type, quantities, parts and accessories that is required after accessing the site and their drawings.
After you install my scaffold, can I amend or move the parts around on my own?
NO, this will be done at no cost to you by our installers at your request. We also make regular checks to make sure that the scaffolds are in a good working condition throughout the period of your order.
Who is responsible for the safety of my workers while using the scaffolds?
We can advise on HSE, however every customer needs to have a permanent HSE officer depending on the size of the project and the activities, to monitor and tag the scaffold appropriately for use (in parts or whole).
SCAFFOLD BILLING AND CONTRACT:
How is the Scaffold cost calculated?
The costs for different product is calculated as stated below:
System Scaffold: Complete framework per m2 coverage
Pipe and Clamp: Complete framework per m2 coverage
Steps and Ladder per unit
Floor and Toe Board per piece
Castor Wheels per piece
NOTE THAT Customer is responsible for NET procurement when needed, installation is free.
VAT applies on all order.
Please contact our sales unit for pricing.
What is the available rental payment plan?
We offer weekly or monthly payment plan by default.
What is the effect of my chosen payment plan?
The length of your rental payment plan determines the period of grace that is applied on your order in case of payment delays. A weekly payment plan can only accommodate one week payment delay before the items are removed from your location.
When does my rental period starts?
Your rental period starts the next day after the scaffold erection is completed as per your order, it may be available in parts or whole depending on your order.
Is my rental prepaid or post paid?
Our rentals are all prepaid following your chosen payment plan.
Is there any other fee involved apart from the payment on the rented items?
A refundable 10% of the monthly payment is charged as caution deposit against loss or damaged parts. Every order is subjected to evaluation at the end of the contract, and the caution deposit is returned if there is no loss or damage, otherwise the customer will be charged for the replacement (which may be more or lesser than the caution deposit) depending on the extent of the loss or damage.
FORMWORK RENTALS:
What Formwork parts do you offer for rent?
The following are the available formwork items for rent.
Acrow Props
Acrow Jack
Complete Formwork system with Posts, crossing, Top Screw, Down Screw and U-heads.
Column Clamps, Tie-rods, Thrust Plate and Wing-nuts
F-Clamps
H-Beams
NOTE THAT Customer is responsible for their Formwork Sheets and Boards.
Who determines the Formwork system for my Project?
You are free to determine what formwork system that you want to rent. However, we can advise you on the type, quantities, parts and accessories that is required for your project after accessing your site and your designs.
I do not need complete formwork system, can I choose few parts?
YES, customers are free to rent one, two or more part that they need.
Can you install the Formwork on my project?
NO, we can advise on installation if required. Customers have to arrange for their own carpenters for the installation, we could also recommend.
FORMWORK BILLING AND CONTRACT:
How is the Formwork cost calculated?
The costs is calculated based on the rates of each item that you ordered for, please contact our sales unit for pricing.
VAT applies to all order.
What is the available rental payment plan?
We offer weekly or monthly payment plan by default.
What is the effect of my chosen payment plan?
The length of your rental payment plan determines the period of grace that is applied on your order in case of payment delays. A weekly payment plan can only accommodate one week payment delay before the items are removed from your location.
When does my rental period starts?
Your rental period starts once the items are delivered to you.
Is my rental prepaid or post paid?
Our rentals are all prepaid following your chosen payment plan.
Is there any other fee involved apart from the payment on the rented items?
A refundable 10% of the monthly payment is charged as caution deposit against loss or damaged parts. Every order is subjected to evaluation at the end of the contract, and the caution deposit is returned if there is no loss or damage, otherwise the customer will be charged for the replacement (which may be more or lesser than the caution deposit) depending on the extent of the loss or damage.